Features

A Funnel For Collecting Reviews

Make reviewing your business easy for customers. We give you a short URL and landing page to send them to.

• Simple process makes it easy for customers
• Automated campaigns make it easy for you
• Designed to convert customers into reviewers
• Promote only the review sites that matter to you
• Guide unfamiliar customers to sites that don’t require an account

Get a Second Chance

Proactively identify unhappy customers and steer them into direct contact with you for a service recovery. Before a bad review gets posted in the public review sites all negative reviews going through our funnel will be directed to an in-house form so that you and your staff can handle the unhappy client privately.

• Give your staff a second chance to turn a negative customer experience around
• Reach unhappy customers before they bad-mouth your business on the Internet

Stream Your Reviews to Your Website

We’ll collect every review of your business on the Web and re-publish the best ones to your website via a simple copy/paste embed code.

• Automatically show the latest positive customer reviews of your business to prospective customers and increase conversions
• Selectively show/hide and edit review snippets so that you’re always in control of what you publish

Monitor All Your Reviews In One Place

We scour the web to gather the reviews about your business, and then deliver that in a usable report.  It can be impossible to keep up with all of the review sites across the web.  So we do that for you, and help you effectively keeps tabs on the health of your reputation.  And that means more happy customers.  And more revenue.

Get Alerts For Your New Reviews

Our system is constantly on the watch for new reviews about your business.  And when they happen, you know about it.  We’ll immediately provide you with an alert to any new reviews, either positive or negative.
We help you to harvest those positive reviews, and also to quickl mediate with those unhappy customers in hopes of recovering their trust.

Mobile-Ready. So Reviewers Can Use Any Device

With over 50% of web traffic being mobile these days, it’s imperative that your review solution be friendly to all devices.  We make sure all of your customer-facing content is beautiful and effective, on any device.